Privacy policy

This policy is issued in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (the “GDPR”) and with Slovak Act No. 18/2018 Coll. on the protection of personal data.

Answering enquiries and pre-contract communication

We use data from the form and from e-mail or phone communication to answer your enquiry and prepare a first consultation or an offer. The legal basis is taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries and keeping records of communication (Art. 6(1)(f) GDPR). You have the right to object to processing based on legitimate interest. If no contract follows, we delete the data no later than two (2) years after our last communication.

Concluding and performing a contract

If you conclude a contract with us for the analysis, implementation or operation of the solution, we process the identification and contact data of you or your representatives as needed to perform the contract (Art. 6(1)(b) GDPR). Without it the contract cannot be concluded or performed. We process the data for the duration of the contract and then archive it as required by law.

Publishing our contact persons

We publish the names, job titles, work contact details and photos of our contact persons with their consent, so you know whom to contact. We publish them for the duration of their work with us or until consent is withdrawn.

Accounting

Accounting and tax law requires us to keep accounting records (Art. 6(1)(c) GDPR). We keep them for ten (10) years following the year to which they relate.

Measuring visits and conversions

If you agree in the cookie settings, we use analytics and marketing tools deployed through Google Tag Manager. They help us understand how the website is used and measure how many visitors contact us – for example clicks on the “Show us your process” button, contact form submissions or clicks on an e-mail address or phone number. We do not send the content of messages or form data to these tools. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time under “Cookie settings” in the footer. Without consent we measure visits and conversions only in anonymised form, without cookies or advertising identifiers, based on our legitimate interest in knowing how well the website and our ads work (Art. 6(1)(f) GDPR). Withdrawing consent does not affect the lawfulness of processing before the withdrawal.

Handling data subject requests

We also process your data to comply with our legal obligation to handle requests under Articles 12 to 21 GDPR. We keep requests and related communication on the basis of legitimate interest (defence of legal claims) for no more than five (5) years after they have been handled.

We do not sell personal data or disclose it to third parties unless there is a legal or contractual reason. We share it only to the extent necessary with these recipients:

• our web hosting and e-mail provider (Websupport, s. r. o.), through which form messages are transmitted and stored;
• Google Ireland Limited (Google Tag Manager and tools deployed through it) – without consent only anonymised cookieless signals, with consent also data from analytics and marketing cookies;
• our accounting and tax service provider;
• public authorities where the law requires it.

We protect personal data with appropriate technical and organisational measures against unauthorised processing, loss, destruction or damage. Only authorised persons have access to it, to the extent necessary for their work.

The controller has not appointed a data protection officer, as this is not required by law for its activities.